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This online module shares how TechDirect helps you manage your Dell Technologies products throughout their lifecycles – from deployment to education and support.
Passwords are handled through the MyAccount Single Sign-on capability to allow for a more seamless integration across applications. For more information of how to login or change your password, please visit Dell MyAccounts FAQ.
View webcast information - upcoming schedule and previously archived sessions.
There are currently three user roles in TechDirect:
This individual will be able to address all needs across the account for all TechDirect services -- user administration for roles and permissions as well as agreements and reports.
This individual will be able to manage company engagement for a specific service in TechDirect. A company administrator may configure a user in this role over multiple services.
This individual will have the ability to execute the capabilities associated for a specific service. They will have no administrator privileges.
DCRM allows you to create and manage custom catalogs of system updates, like drivers, firmware, BIOS, and applications.
These updated catalogs can be used with Dell Command | Update (DCU) or with DCIS, running on your Dell devices.
DCU and DCIS are both free tools within the Dell Client Command Suite that help simplify PC management.
You can learn more about Dell Client Command Suite tools by visiting
Access to this capability in TechDirect will require an Administrator approval. Please click Next to see Terms & Conditions or Learn More to review additional information.
Your company administrator will need to enroll your company to use this function.
Your company is enrolled but you do not currently have permission to work with this function. Please contact your administrator for your company to gain access.
Access to this capability requires that you are joined to a company in TechDirect. Additional information regarding the join capability available in the Help Center.If you are already joined to a company, access to this function will require your TechDirect administrator to enroll your company.